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Presents...

11 Of The Most IMPORTANT Things To Do 
When YOUR Company Is Faced With A Recall


Attention:  Is your company facing a product recall?

We certainly hope that you never need to know how to handle a product recall. 

However, if you have arrived at this website, the odds are you are facing that very possibility right now. 

And you are probably very frustrated.

Let’s face it…very little information exists about the “right” way to handle a recall. 

  • What should you tell your customers about the recall? 
  • How can you regain their trust? 
  • How can you control speculation and rampant rumors? 
  • Where can you go for answers?

If you are faced with a recall, we want to make sure you, your company, and your brand have the best possible chance of maintaining the trust and relationship with your customers that you’ve worked hard to build. 

In light of the recent media focus on recalls, we have noticed that while many companies understand how to manage the LOGISTICS of a recall, they are failing woefully in the area of communicating the right message to their customers before, during and after a recall.

In order to help your company weather the recall storm, Conference Call University is presenting a free, worldwide Teleseminar titled:

“11 Of The Most IMPORTANT Things To Do When YOUR Company Is Faced With a Recall”

Thursday, November 8th, 2007  
12 Noon Pacific / 1pm Mountain / 2pm Central / 3pm Eastern  
Event length:  1 hour  

This event will feature special guest expert
 Janice Thompson, Co-Founder of SiteEDGE Agency in Kansas City, MO.  

Janice has over 15 years experience in business growth consulting and over 5 years experience in helping companies use the Internet to cost effectively reach their customers. 

Her clients have included brand-names within the telecommunications, consumer goods, retail and media industries as well as start-ups, traditional “brick & mortar” and new economy companies. Janice received a B.A. in economics from Harvard College in 1988 and a Certificate in Executive Leadership from Harvard Business School in 1995

(Need answers now?  Contact Janice)

SiteEdge has been excellent to work with, coming up with new ideas and plans as needed.  I would definitely recommend SiteEDGE, they are great to work with!  
Sara Zittergruen
Online Marketing Manager
Embarq (Formerly Sprint) 

What you will learn during this important event:

  1. How to use paid search Google, Yahoo!, MSN and Ask to ensure the RIGHT message is being delivered to the RIGHT audience. 
  2. A domain name strategy designed to protect your brand image
  3. How to leverage the power of online video to calm fears and reinforce your relationship with your customers.
  4. The do’s and don’ts of leveraging press releases during a recall campaign
  5. How to utilize targeted online media buys to reach past, present, and future customers with your message
  6. How you can be telling your side of the recall story on national radio in a matter of DAYS. 
  7. How and why to work with “influencer bloggers” to promote your recall action plan.
  8. The single most important place you need to place a link to your recall information
  9. What you should (and shouldn’t) be doing on your company Blog to reach out to your customers.
  10. How to use appropriate blog advertising networks to distribute your message to the public through passionate media outlets.  (Let’s face it, they are going to be talking about you anyway, you may as well have a say in what they talk about!)
  11. Why it is critical that you saturate the media with your message, and how to do it effectively, efficiently, and with integrity.

PLUS, we’ll open up the phone lines, and let you ask YOUR most important question about how to communicate with your customers during a recall.   

This event will take place on your telephone, utilizing Teleseminar technology.  Therefore, you can participate from your office, your home, your car, or anywhere you have access to a telephone!

Attendance to this event is FREE.  However, you must register to gain access to the event. 

To register, simply complete the form below:

Your Name:
Your Email Address:  

 

Your host for this event...

Marty M. Fahncke - Founder of Conference Call University
Marty M. Fahncke - Founder
Conference Call University

Conference Call University teleseminars give a lot of content and provide simple application of the subject matter.  I am so grateful to Marty, as he truly gives from his heart.”
Tami Close
Author, Speaker
TamiClose.com


Can't make the date?  DON'T WORRY!   
This event will be recorded, and you will have access to all materials and information even if you can't make the live session!  (Access to the recording only available if you register)

 

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