11
Of The Most IMPORTANT Things
To Do
When YOUR Company Is Faced With A Recall

Attention:
Is your company facing a product recall?
We certainly hope that you never need to know how to handle a product
recall.
However, if you have arrived at this website, the odds are you are
facing that very possibility right now.
And you are probably very frustrated.
Let’s face it…very little
information exists about the “right” way to handle a recall.
- What
should you tell your customers about the recall?
- How
can you regain their trust?
- How
can you control speculation and rampant rumors?
- Where
can you go for answers?
If you are faced with a recall, we want to make sure you, your
company, and your brand have the best possible chance of maintaining
the trust and relationship with your customers that you’ve worked
hard to build.
In light of the recent media
focus on recalls, we have noticed that while many companies understand
how to manage the LOGISTICS of a recall, they are failing woefully in
the area of communicating the right message to their customers before,
during and after a recall.
In order to help your company
weather the recall storm, Conference Call University is presenting a
free, worldwide Teleseminar titled:
“11
Of The Most IMPORTANT Things To Do When
YOUR Company Is Faced With a Recall”
Thursday,
November 8th, 2007
12
Noon Pacific / 1pm Mountain / 2pm Central / 3pm Eastern
Event length: 1 hour
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This event will feature special guest
expert
Janice Thompson,
Co-Founder of SiteEDGE Agency in Kansas City, MO.
Janice
has over 15 years experience in business growth consulting and over 5
years experience in helping companies use the Internet to cost
effectively reach their customers.
Her
clients have included brand-names within the telecommunications,
consumer goods, retail and media industries as well as start-ups,
traditional “brick & mortar” and new economy companies. Janice
received a B.A. in economics from Harvard College in 1988 and a
Certificate in Executive Leadership from Harvard Business School in
1995
(Need
answers now? Contact
Janice)

SiteEdge has been excellent to work with, coming
up with new
ideas and plans as needed. I
would definitely recommend SiteEDGE, they are great to work with!
Sara
Zittergruen
Online Marketing Manager
Embarq (Formerly Sprint)
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What you will learn during
this important event:
- How to use paid search Google,
Yahoo!, MSN and Ask to ensure the RIGHT message is being delivered
to the RIGHT audience.
- A domain name strategy designed to
protect your brand image
- How to leverage the power of online
video to calm fears and reinforce your relationship with your
customers.
- The do’s and don’ts of
leveraging press releases during a recall campaign
- How to utilize targeted online
media buys to reach past, present, and future customers with your
message
- How you can be telling your side of
the recall story on national radio in a matter of DAYS.
- How and why to work with
“influencer bloggers” to promote your recall action plan.
- The single most important place you
need to place a link to your recall information
- What you should (and shouldn’t)
be doing on your company Blog to reach out to your customers.
- How to use appropriate blog
advertising networks to distribute your message to the public
through passionate media outlets.
(Let’s face it, they are going to be talking about you
anyway, you may as well have a say in what they talk about!)
- Why it is critical that you
saturate the media with your
message, and how to do it effectively, efficiently, and with
integrity.
PLUS,
we’ll open up the phone lines, and let you ask YOUR most important
question about how to communicate with your customers during a recall.
This
event will take place on your telephone, utilizing Teleseminar
technology. Therefore, you
can participate from your office, your home, your car, or anywhere you
have access to a telephone!
Attendance
to this event is FREE. However,
you must register to gain access to the event.
To
register, simply complete the form below:

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Your host for
this event...

Marty M. Fahncke - Founder
Conference Call University

“
Conference
Call
University
teleseminars give a lot of content and provide simple application
of the subject matter. I
am so grateful to Marty, as he truly gives from his heart.”
Tami Close
Author, Speaker
TamiClose.com
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Can't
make the date? DON'T WORRY!
This event will be
recorded, and you will have access to all materials and information
even if you can't make the live session! (Access to the
recording only available if you register)
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